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Terms

Terms of service

The rules for using the Shorts Poster website and, when it opens, the Shorts Poster application.

Effective 15 November 2026

Agreement

These terms are an agreement between you and RT Empire Pty Ltd (ABN 99 616 445 099) of 2 Able Street, Sadliers Crossing QLD 4305, Australia. “We” means that company. “Shorts Poster” means the website at shortsposter.com and the scheduling application we operate under that name.

By using the website or creating an account, you agree to these terms and to the privacy policy. If you use Shorts Poster for an organisation, you confirm that you can bind that organisation, and “you” includes it.

The service

Shorts Poster schedules short-form video to networks you connect, starting with YouTube Shorts, Instagram Reels, TikTok and Facebook Reels, and provides a calendar, approvals, bulk upload and analytics for posts published through the product. X posting is a separate paid add-on. LinkedIn, Pinterest and Threads are next and are not part of the service until we say they are available.

Accounts are created at app.shortsposter.com. A free trial, where we offer one, is not a paid subscription until you choose a paid plan.

Eligibility and accounts

You must be at least 18 years old, and able to form a contract where you live. You need to give an accurate email address and keep your login confidential. You are responsible for activity under your account until you tell us it is compromised. Tell us at hello@shortsposter.com if you think someone else is using it.

Seats, brands and connected accounts are limited by the plan you are on. You may not share a seat in a way that hides who approved or published a post.

Platforms you connect

You must comply with the terms of each platform you connect, and with the law that applies to the content you publish. If you connect YouTube, that includes the YouTube Terms of Service:

https://www.youtube.com/t/terms

If you connect Instagram or Facebook, you must comply with Meta’s terms at https://www.facebook.com/legal/terms and Instagram’s terms at https://help.instagram.com/581066165581870. If you connect TikTok, you must comply with TikTok’s terms at https://www.tiktok.com/legal/terms-of-service. The same rule will apply to X, LinkedIn, Pinterest, Threads, and any later network: you follow that network’s terms.

You must have the right to connect the account. Connecting a client’s account needs their authority. We may suspend publishing to a platform if that platform requires it, or if we reasonably believe the use breaks these terms, the platform’s terms, or the law. We will email you when we reasonably can.

A platform can change its API, refuse a post, or revoke our access. We are not responsible for a network being unavailable, or for a post the network refuses. Google’s privacy policy, which applies to YouTube data, is at http://www.google.com/policies/privacy. You can revoke our Google access at https://security.google.com/settings/security/permissions.

Your content

You keep ownership of videos, captions, covers and other content you upload. You grant RT Empire Pty Ltd a non-exclusive licence to host, store, reproduce, transcode and transmit that content only so we can provide Shorts Poster, including sending it to the platforms you select, at the times you set, and showing you analytics those platforms return.

The licence ends when you delete the content or your account, except for copies we keep for the limited backup, security and legal periods in the privacy policy. You confirm that you have the rights needed for us to do this, and that the content does not infringe anyone else’s rights.

We do not claim your content as ours, and we do not use it in our own advertising without your separate agreement.

Acceptable use

You must not:

  • break the law, or help someone else break it;
  • upload content you do not have the rights to publish;
  • impersonate a person or a brand, or mislead people about who is publishing;
  • send spam, or use Shorts Poster to evade a platform’s rate limits or enforcement;
  • probe, scan or attack the service, or attempt to access another customer’s account, tokens or files;
  • resell access to the service except as a normal agency relationship with your own clients, on a plan that allows those clients;
  • use the service to collect personal information about people who are not your account’s authorised users;
  • reverse engineer the service except where a law says that limit does not apply.

We may remove content or suspend an account that breaks this section. Where we can do it safely, we will tell you what happened and give you a chance to respond.

Subscriptions and billing

Paid plans are billed in the application. Checkout is not taken on this marketing website.

  • Plans are billed monthly in US dollars, plus GST or other tax where the law requires it. The plan limits are described on the pricing page at the time you subscribe.
  • X posting, if you add it, is billed as a separate monthly add-on. It is not included in the plan price.
  • A subscription renews each month until you cancel. You can cancel in the application. Cancellation stops the next renewal. Access continues until the end of the period you have already paid for, unless we ended the account for a serious breach.
  • Stripe will process cards. We do not store the full card number. If a payment fails, we may pause publishing until it succeeds.
  • We may change prices or limits. We will email you before a price change applies to your next renewal. If you do not agree, cancel before that renewal.
  • If you are entitled to a refund under the Australian Consumer Law, we will give it. Outside that, fees already paid are not refunded for a partial month.

Intellectual property

We own the Shorts Poster name, the site, the software, and our text and design, apart from content you upload and apart from third-party names. YouTube, Google, Instagram, Facebook, Meta, TikTok, X, LinkedIn, Pinterest and Threads are trademarks of their owners. We use the names to describe networks you can connect. That is not a claim of affiliation or endorsement.

You may not copy the site or the product design for your own service. You may link to our public pages.

Availability

We aim to keep Shorts Poster available, and we will maintain it with reasonable care. We do not guarantee that it will be uninterrupted, that a post will be accepted by a platform, or that analytics will match a number you see inside the platform’s own app. Platforms change their interfaces and their rules. We may add, change or remove a feature.

Liability and the Australian Consumer Law

If you are a consumer under the Australian Consumer Law, you have guarantees that cannot be excluded. Where our liability for a failure to meet a guarantee can be limited, we limit it, at our option, to resupplying the service or paying the cost of having the service resupplied.

Nothing in these terms excludes or limits liability that cannot be excluded, including liability for fraud, or for death or personal injury caused by negligence, or a guarantee under the Australian Consumer Law that cannot be limited.

For any other loss, and where the law allows, our total liability arising out of Shorts Poster in a 12-month period is limited to the fees you paid us for the service in that period, or AUD 100 if you paid nothing. We are not liable for loss of profit, revenue, goodwill or data, or for indirect or consequential loss, except where the Australian Consumer Law does not allow that exclusion.

You use the public website and the application at your own discretion, subject to the rights the Australian Consumer Law gives you.

Responsibility for your content

You are responsible for claims made against us that arise from content you upload, from your breach of a platform’s terms, or from your breach of these terms, to the extent the claim is caused by you. This does not apply to the extent we caused or contributed to the claim, and it does not limit rights you have under the Australian Consumer Law.

Suspension and ending

You can stop using Shorts Poster at any time, and you can ask us to delete the account using the data deletion instructions. We may suspend or close an account if you break these terms, if a platform requires it, if we need to for security, or if the law requires it. We will email you when we reasonably can, and we will not keep publishing after the account is closed.

Governing law

These terms are governed by the laws of Queensland, Australia. The courts of Queensland have jurisdiction. You may also bring a claim in another court if a mandatory consumer law says you can. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

General

If a part of these terms is unenforceable, the rest stays in force. If we do not enforce a right once, we have not given it up. You may not assign these terms without our agreement. We may assign them to a buyer of the business, and we will tell you. These terms, and the privacy policy, are the whole agreement about the subject. They replace earlier discussions about it.

We will post changes on this page and change the effective date. If a change is material and you have an account, we will email you. If you keep using Shorts Poster after the change takes effect, you agree to the updated terms, except where a law requires a more specific acceptance. The effective date of this version is 15 November 2026.

Contact

RT Empire Pty Ltd
2 Able Street
Sadliers Crossing QLD 4305
Australia

Email hello@shortsposter.com. Privacy requests go to privacy@shortsposter.com.